Scott Kip, artist and restoration woodworker for the nonprofit Friends of the Wanamaker Organ, led me through the ladies casual wear section to an unmarked door and service elevator. Kip maintains a woodshop inside Macy's where he repairs and rebuilds parts for the century-old organ. Since its installation in 1910-11, the organ's parts have been replicated and replaced by a long line of craftsmen keeping the organ playing of which Scott Kip is the latest. (Video by Charlie Kaier)